Refund policy

For the health and safety of our customers, all skincare product sales are final. Due to the nature of our products, which are applied directly to the skin, we cannot accept returns or issue refunds once an item has been shipped.

This policy is in place to maintain the highest standards of hygiene, safety, and product integrity. We encourage all customers to review product descriptions, usage guidelines, and full ingredient lists prior to purchasing.

If you have any questions regarding a product or require assistance in selecting the best option for your skin, please contact our customer care team. We are happy to provide guidance before you make your purchase.

We appreciate your understanding and your trust in ROK Skin Studio.